This policy applies to fees paid to Breakout International Academy for our classes, whether you pay online (through our payment partner, Razorpay), by bank transfer or at the academy. Your fee receipt and batch confirmation also state the batch you have joined.
Before your batch starts
- If you cancel at least 3 days before your batch’s start date, we will refund your fee in full, minus any payment-gateway charges.
- If you cancel less than 3 days before the start date, you may move to a later batch at no extra cost, or receive a refund of 50% of the fee.
After your batch has started
- Fees are not refundable once your batch has started.
- If you cannot continue because of a genuine reason, such as illness, you may ask to move once to a later batch, within 3 months of your original start date, at no extra cost.
If we cancel or reschedule
If we cancel a batch, or change its dates or timings so that you can no longer attend, you can choose a full refund or a move to another batch.
How to ask for a refund or transfer
Email breakoutintlacademy@gmail.com or message us on WhatsApp at +91 99662 65000 with your name, phone number, batch and payment reference. We will confirm receipt within 2 working days.
When you will receive your refund
Approved refunds are processed within 7 working days to the original payment method. Depending on your bank or card provider, the money may take a further 5–7 working days to appear in your account. Payments made in cash or by bank transfer are refunded by bank transfer to an account in the payer’s name.
Questions
If you have any question about fees or refunds, contact us before you pay. We are happy to explain.